Wowsers- High Tea at One80.

Fantastic service, fabulous food and we were truly spoilt. One80 at the Copthorne Hotel, Oriental Bay.

I was due to a catch up with a friend and we were going to head out for brunch. I decided that I would love to do a High Tea without reviewing it. I review for The High Tea Society. As One80 had a Grabone for their High Tea and I really enjoyed my previous experience, I decided that the brunch idea was out and High Tea was in.

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I purchased the voucher and emailed a request to go on Saturday. Little did I know, they were not intending to do High Tea that day as they had an event on that evening. However, they booked us in any way, we were given a special table by the window and treated like queens. Not only that, we were the first to try the new High Tea menu. I can report back, it was superb.

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We left full, happy and feeling marvelous.

One80 is the place to go Wellingtonians, the views are amazing, as is the food.

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I highly recommend the new High Tea menu. I particularly loved the Indian influence with the Chicken Keema Kulcha which was served with a mint raita. I may have eaten more than my fair share! The use of hazelnuts in the choux buns had both of us making happy food noises. It was all delightful. There wasn’t one thing on the tower that we didn’t like.

So do it people, head for High Tea at One180.

Thank you for having us Chef Chetan Pangam and team, we had a ball.

Two last photos-

 

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Briscoes- A Really Fab Customer Service Story.

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A Tuesday night customer service story for you, the good kind. I work in retail and like to provide a 10/10 service and I love it when I get great service myself.

When I had the flu I some how managed to smash the lid of my favourite pan, I may have cried. This is the kind of pan you have forever and watch others carefully if they even look at it. This treasured pan is a Brabantia 24cm skillet with a glass lid, I love it and I set out on a mission to get myself another lid.

Today I arrived home to a parcel on the door step that contained my new lid and my mission was complete. I want to post about this mission because I had some wonderful customer service from Briscoes and the supply company , Premium Corporation.

At first I did the obvious thing and went and asked in a Briscoes store. I didn’t get any where and the universal lid didn’t work. After that I emailed Briscoes, got an apology and a marvellous member of the team, Chelsea P was on a mission to help. Along the way I was also in contact with Liz T who was equally fab. The pan lid was ordered through Premium Corp and was set to take a while as it was coming from overseas. It didn’t take that long before I got a lovely phone call from Paula to tell me it was in. All up, very impressed. The pan wouldn’t have cost the earth to buy another one but I just wanted a lid. It came in cheaper for the replacement even with postage.

So, thank you Chelsea, Liz and Paula. I love my lid.

I wanted to write this post as it is far too easy to talk about the negative, thanks for reading. Do you have any great customer service stories?